Cookie Policy

Effective Date: July 4, 2026

At Casino Galaxy, we use cookies and similar tracking technologies to make our website work properly, keep it secure, measure performance, and improve your overall experience. This Cookie Policy explains what cookies are, how we use them, what types of cookies may be stored on your device, and how you can control them.

This policy applies to the Casino Galaxy website, including pages related to our games, promotions, account features, and our main Casino Galaxy website experience.

What Cookies Actually Do on This Site

Cookies are small text files placed on your computer, phone, or tablet when you visit a website. They help the site recognize your device, remember certain settings, and support functions such as logging in, loading pages efficiently, saving preferences, and understanding how visitors use the site.

Cookies can be set by us, known as "first-party cookies," or by outside providers whose tools we use, known as "third-party cookies." Some cookies are deleted when you close your browser, while others stay on your device for a set period or until you delete them.

In addition to cookies, we may use similar technologies such as pixels, tags, scripts, and local storage where permitted by law. For simplicity, this policy refers to all of these tools as cookies unless a separate explanation is needed.

Why We Use Cookies to Improve Your Experience

We use cookies for several practical reasons. Some are necessary for the website to function, while others help us understand usage patterns, remember your choices, and show more relevant content.

These technologies may be used to:

Support account login and secure sessions Protect against fraud, abuse, suspicious activity, and unauthorized access Remember language, currency, and site preferences Measure website traffic, page speed, and technical performance Understand which features and content users engage with most Improve navigation, mobile usability, and site stability Help deliver relevant promotions, subject to your choices and applicable law

For example, cookies may remember whether you selected USD as your preferred currency, whether you used live chat, or whether you entered certain account settings during a previous visit.

The Key Types of Cookies We May Use

Different cookies serve different purposes. Below is a clear breakdown of the main categories you may encounter on our site.

Essential Cookies That Keep the Website Running

Essential cookies are required for core website functions. Without them, certain parts of the site may not work correctly.

These cookies may allow us to maintain secure logins, balance session activity, process form submissions, enable fraud prevention tools, and support account-related features. They are also important for technical operations such as page routing, load balancing, and maintaining site integrity.

Because these cookies are necessary for the site to operate, they usually cannot be turned off through our cookie controls. If you block them in your browser, some services may stop working as intended.

Functional Cookies That Remember Your Preferences

Functional cookies help personalize your experience by remembering choices you make. This can include language settings, regional preferences, currency display, and other customized site options.

They may also support features like live chat continuity, saved on-site preferences, and smoother navigation between pages. If you disable functional cookies, the website may still work, but some convenience features may be limited or reset each time you visit.

Performance Cookies That Help Us Improve the Site

Performance cookies collect information about how visitors use the website. This helps us understand which pages load well, where users spend time, which pages may have technical issues, and what needs improvement.

These cookies generally collect aggregated or pseudonymous data rather than directly identifying you. We use this information to improve page speed, content layout, mobile functionality, and overall usability.

For instance, performance cookies may help us learn whether users are reaching bonus or game information efficiently, or whether certain pages need technical adjustments.

Marketing Cookies and Advertising Technologies

Marketing cookies are used to make advertising and promotional content more relevant to users. They may track browsing behavior across our website and, in some cases, across other websites.

These cookies can be used to limit how often you see the same ad, measure campaign effectiveness, and support retargeting through advertising partners. If you decline marketing cookies, you may still see ads, but they may be less relevant to your interests.

Where required by law, we will request your consent before using non-essential marketing cookies on your device.

Third-Party Services That May Set Cookies

Some cookies on our website may be placed by trusted third-party service providers that help us operate, secure, analyze, or support the site. These may include:

Analytics providers that measure traffic and visitor behavior Security and fraud prevention partners Customer support tools, including live chat services Payment-related service providers where applicable Advertising and marketing partners Embedded content or software providers

These third parties may collect information according to their own privacy and cookie policies. We encourage users to review those policies when interacting with third-party tools or services through our website.

How Consent Works on Our Website

When you first visit our website, you may be shown a cookie banner or preference tool that allows you to accept, reject, or customize certain categories of cookies, depending on your location and the laws that apply.

Essential cookies do not generally require opt-in consent because they are needed for the website to function. Non-essential cookies, such as performance, functional, or marketing cookies, may be used only after you provide consent where required.

You can update your preferences at any time through the cookie settings tool on the site, if available, or through your browser settings.

How to Manage, Disable, or Delete Cookies

You have the right to control cookies in several ways. Most web browsers let you review, block, or delete cookies through their settings menus. You can usually also set your browser to alert you before a cookie is stored.

Browser controls vary, but cookie settings are commonly found in the "Settings," "Privacy," or "Security" sections of your browser. You may also be able to clear existing cookies and site data for specific websites or for all browsing activity.

If you disable cookies, some parts of our site may not function properly. You may have to re-enter information, reset preferences, or experience limited access to certain features, including account tools, support functions, or personalized content.

What Happens If You Turn Cookies Off

Blocking or deleting cookies can affect how the website performs. In some cases, pages may load less efficiently, saved preferences may be lost, and secure areas may not work as expected.

Features tied to convenience or personalization may also become unavailable. For example, a session may end sooner than expected, chat history may not be retained, or certain content may not display in the way it was designed.

Even if you disable some cookies, essential security and website operation measures may still be used where legally permitted and technically necessary.

Cookie Retention and Duration

Cookies may remain on your device for different lengths of time depending on their purpose. "Session cookies" are deleted when you close your browser. "Persistent cookies" stay on your device until they expire automatically or are manually deleted.

Retention periods can vary based on technical need, legal obligations, security concerns, and business purposes. We aim to keep cookie duration reasonable and proportionate to the purpose for which the cookie is used.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, our services, or how we use cookies. When we make changes, we will update the effective date at the top of this page.

If the changes are significant, we may provide additional notice on the website where appropriate. We encourage users to review this page periodically so they stay informed about our current cookie practices.

Contact Us With Privacy or Cookie Questions

If you have questions about this Cookie Policy, our use of cookies, or privacy-related matters, you can contact us at support@casinogalaxy.io.

By continuing to use the website with your selected preferences, you acknowledge that cookies may be used as described in this policy, subject to your choices and applicable law.